Terms & Conditions and Privacy Policy
Welcome to Oxbow Apparel's Terms and Conditions Page
Welcome to Oxbow Apparel's Terms and Conditions page. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase. If you do not agree with any part of these terms, you may not access or use our website or services. These terms apply to all visitors, users, and customers of Oxbow Apparel. If you have any questions or concerns about these terms, please contact us at contact@oxbowapparel.com. Thank you for choosing Oxbow Apparel.
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Below you will find our: No Return Policy, Shipping Policy, Terms & Conditions, and Privacy Policy.
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No Returns Policy for Oxbow Apparel:
1. All Sales Final: At Oxbow Apparel, we take pride in the quality of our products. Due to the nature of our business, all sales are final, and we do not accept returns or exchanges unless the item received is defective or damaged.
2. Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 3 days of receiving your order. We will require photo evidence of the defect or damage before authorizing a return or exchange.
3. Exceptions: We may, at our discretion, make exceptions to our no returns policy in extenuating circumstances. Any such exceptions will be evaluated on a case-by-case basis.
4. Refunds (if applicable): If your return is approved, we will initiate a refund to your original method of payment. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
5. Contact Information: If you have any questions about our returns policy, please contact us at oxbowapparel@gmail.com.
By making a purchase from Oxbow Apparel, you acknowledge that you have read, understood, and agree to abide by the terms of our no returns policy.
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Shipping Policy:
Effective Date: April 6th, 2024.
Thank you for choosing Oxbow Apparel for your fashion needs. We are dedicated to providing you with the best shopping experience possible. Please review our shipping policy below:
1. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.
During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.
2. Shipping Methods: Domestic orders are shipped via USPS, UPS, or FedEx and typically arrive within 3-7 business days, depending on the selected shipping method and your location.
3. Shipping Rates: Shipping rates are calculated based on the weight of the package, shipping method selected, and destination. Free shipping may be offered for orders exceeding a certain purchase amount, as indicated during checkout or promotional periods.
4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your order by entering the tracking number on our website or through the carrier's website.
5. Incomplete or Incorrect Addresses: It is the responsibility of the customer to provide accurate shipping information at the time of purchase. Oxbow Apparel is not liable for any delays or additional shipping charges incurred due to incomplete or incorrect addresses provided by the customer.
6. Lost or Stolen Packages: Oxbow Apparel is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.
7. Holiday Shipping: During peak holiday seasons, such as Christmas and Black Friday, please allow additional processing and delivery time due to increased order volume and carrier delays.
8. Contact Information: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at oxbowapparel@gmail.com
By placing an order with Oxbow Apparel, you agree to comply with our shipping policy outlined above. We reserve the right to update or modify this policy at any time without prior notice. Please review our shipping policy periodically for any changes.
Thank you for shopping with Oxbow Apparel!
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Terms and Conditions Policy for Oxbow Apparel:
1. Introduction: By accessing and purchasing from the Oxbow Apparel website, you agree to abide by the following terms and conditions. These terms govern your use of our website and any transactions conducted with Oxbow Apparel.
2. Online Store Terms: By agreeing to these terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
3. Product Information: We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
4. Pricing and Payment: All prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
5. Order Acceptance: Orders placed through our website are subject to our acceptance. We may refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in product or pricing information, or suspicion of fraudulent activity.
6. Shipping and Delivery: Please refer to our Shipping Policy (above) for information regarding shipping and delivery.
7. Intellectual Property: All content on the Oxbow Apparel website, including but not limited to logos, designs, images, and text, are the property of Oxbow Apparel and are protected by copyright laws. You may not use, reproduce, distribute, or modify any content from this website without prior written consent from Oxbow Apparel. Content that does not belong to Oxbow Apparel; sources can be found here: https://perintonoxbow.com/pages/sources. If you believe something is being used and want it removed or credit for it, contact: oxbowapparel@gmail.com.
8. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the United States, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of New York.
9. Changes to Terms: We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
10. Contact Information: If you have any questions about these terms and conditions, please contact us at oxbowapparel@gmail.com.
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Privacy Policy for Oxbow Apparel:
At Oxbow Apparel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or interacting with our services.
Information We Collect:
1. Personal Information: When you make a purchase or create an account with Oxbow Apparel, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
2. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, device information, pages visited, and the duration of your visit. This information helps us improve our website's functionality and user experience.
3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and personalize content. Cookies may collect information such as your preferences and browsing history. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
How We Use Your Information:
1. Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and order communication.
2. Customer Support: We may use your information to provide customer support, respond to inquiries, and address any issues or concerns you may have.
3. Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails.
4. Website Improvement: We analyze website usage data to improve our website's performance, functionality, and user experience.
Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. These measures include encryption, firewalls, and secure server infrastructure.
Data Sharing and Disclosure: We may share your personal information with third-party service providers who assist us in operating our website, processing orders, and delivering products. These service providers are contractually obligated to use your information solely for the purposes of providing services to Oxbow Apparel and are prohibited from disclosing or using your information for any other purpose. We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent, except as required by law or to protect our legal rights.
Children's Privacy: Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. If you believe that we have inadvertently collected personal information from a child under 18, please contact us immediately, and we will take steps to delete the information.
Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at oxbowapparel@gmail.com.
This Privacy Policy was last updated on April 6th, 2024.
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