Shipping policy

Shipping Policy:

Effective Date: April 6th, 2024.

Thank you for choosing Oxbow Apparel for your fashion needs. We are dedicated to providing you with the best shopping experience possible. Please review our shipping policy below:

1. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.
During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.

2. Shipping Methods: Domestic orders are shipped via USPS, UPS, or FedEx and typically arrive within 3-7 business days, depending on the selected shipping method and your location.

3. Shipping Rates: Shipping rates are calculated based on the weight of the package, shipping method selected, and destination. Free shipping may be offered for orders exceeding a certain purchase amount, as indicated during checkout or promotional periods.

4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your order by entering the tracking number on our website or through the carrier's website.

5. Incomplete or Incorrect Addresses: It is the responsibility of the customer to provide accurate shipping information at the time of purchase. Oxbow Apparel is not liable for any delays or additional shipping charges incurred due to incomplete or incorrect addresses provided by the customer.

6. Lost or Stolen Packages: Oxbow Apparel is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.

7. Holiday Shipping: During peak holiday seasons, such as Christmas and Black Friday, please allow additional processing and delivery time due to increased order volume and carrier delays.

8. Contact Information: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at oxbowapparel@gmail.com

By placing an order with Oxbow Apparel, you agree to comply with our shipping policy outlined above. We reserve the right to update or modify this policy at any time without prior notice. Please review our shipping policy periodically for any changes.

Thank you for shopping with Oxbow Apparel!